Refund Policy
LAST UPDATED: AUGUST 13, 2026
All sales are final
The November Window is a digital product with instant access, and all sales are final. No refunds are offered, for any reason, once your purchase is complete.
The moment your payment goes through, the complete course — every section, checklist, prompt, and template — is delivered to your account. Like any digital good, it can’t be “returned,” so we don’t offer refunds. Please make sure the Course is right for you before purchasing: the full curriculum is listed on the sales page, and you can email us questions before buying.
By purchasing, you agree
Completing checkout constitutes your acknowledgment and acceptance of this no-refund policy. This policy is stated on the sales page and at checkout before any payment is made.
The one exception: billing errors
Genuine billing mistakes are always corrected — a duplicate charge, a charge without access being granted, or an incorrect amount. Email access@thenovemberwindow.com from your purchase email with the subject “Billing” and we’ll fix it promptly. This covers processing errors only — it is not a refund channel.
Access problems
If you paid and can’t get in, that’s our problem to fix, fast. Email access@thenovemberwindow.com and we’ll restore your access.